FAQs

Having trouble ordering? Send us an email.

formosamarketplace@gmail.com or contact us via chat.

How to place an order online:

  1. Login or create a new account to our online store here. 
  2. Choose any category and pick any item you'd like to order.
  3. Review your orders in the shopping cart and submit your order when it's done.
  4. You can pay the total by clicking "CLICK HERE TO PAY" on your orders detail page.
  5. Your processed order will be sent to us and a copy to you via email

What payment options can i use?

You may pay with credit cards: i.e., American Express, Visa or Master Card. We also accept payment by Paypal, or Bank Transfer. We do not accept personal checks or money orders.

When is the estimated arrival of my products?

Please view our shipping charts.

For US orders it will take 2 to 4 business days and for international orders 10 -19 days

How are the orders shipped?

Formosa Asian Market products are securely shipped via USPS & ------. Tracking numbers will be provided via email the moment the order has shipped.

Exchange Policy:

Formosa Asian Market values customers confidence. We do not offer refunds or exchanges on any food products.